COVID-19 AEO Associate Resources

Recent Updates

  • AEO has extended health premiums coverage through June. Furloughed associates will continue to receive benefits, with 100% of health premiums paid by us through July of 2020.
  • Take advantage of additional, free counseling sessions. Cigna is offering all AEO full-time associates up to 10 free, confidential counseling sessions provided through our Employee Assistance Program, through September 30, 2020.
  • The U.S. PTO Policy has been updated. See the U.S. PTO Policy Update document in the Health & Benefits Resources section below for more information.
  • The Canada Vacation Policy has been updated. See the Canada Vacation Policy document in the Canadian Health & Benefits Resources section below for more information.
  • New updates to the CARES Act. The CARES Act now allows those eligible for or already enrolled in Dependent Care, Healthcare and Limited Purpose FSAs with a mid-year election period, to allow eligible associates to enroll in, change or cancel these benefits. See more information in the Health & Benefits Resources section below.

U.S. Associates

Furlough Resources

Health & Benefits Resources

For mental health, emotional and financial support, AEO offers the following resources:

For additional support, reach out to a member of our benefits team:

Furlough Resources- Spanish

Human Resources Support

  • Field Associates: For any additional questions, email a member of your HR Team at FieldHRCommunication@ae.com or call +1-724-779-5200 or +1-844-230-2855 (toll free). To best support you, please be sure to provide your employee ID with your inquiry.
  • Corporate Associates: For any additional questions, contact your designated HRBP or email HRQuestion@ae.com.

Temporary Employment & Educational Resources

In the interim, we encourage you to take advantage of temporary employment opportunities.

  • AEO Distribution Centers are hiring! Head to aeo.jobs to search for open positions.
  • The National Retail Federation has compiled a list of temporary job opportunities to support retail workers impacted by COVID-19. Learn more here.

The NRF is pleased to offer the following free educational opportunities for furloughed retail workers:

  • The National Retail Federation (NRF) has partnered with Codeacademy to offer 60 days of Codeacademy Pro free to all furloughed retail workers. This online learning platform teaches in-demand technical skills like web development (CSS and HTML coding), mobile development and data science skills (SQL).

Canada Associates

Temporary Layoff Resources

Health & Benefits Resources

For additional support, reach out to a member of our benefits team:

Temporary Layoff Resources- French

Human Resources Support

  • Field Associates: For any additional questions, email a member of your HR Team at FieldHRCommunication@ae.com or call at +1-289-562-7900 or +1-844-230-2855 (toll free). To best support you, please be sure to provide your employee ID with your inquiry.
  • Corporate Associates: For any additional questions, contact your designated HRBP or email HRQuestion@ae.com.

Mexico Associates

Recursos para Asociados