• Furlough FAQs- Stores and Corporate
• Unemployment Websites by State
• Essential Information When Filing an Unemployment Claim
• Furlough Letter- Stores & Corporate (Note: individual letters may differ by state)

• COVID-19 FAQS
• AEO Benefits Directory
• Cigna Medical and Mental Health Virtual Care
• Cigna Coronavirus Resource Center
• Cigna Telehealth Connection

For mental health, emotional and financial support, AEO offers the following resources:

• Mental Well-Being Resources for All Associates
• Mental Well-Being Resources for Medically Enrolled Associates
• Employee Assistance Programs – confidential programs including stress management and financial services
• EAP Tips on Coping with the Fear of Coronavirus
• EAP Webcasts – on-demand webinars addressing Coronavirus fears and concerns
• Cigna Happify
• Cigna iPrevail
• FutureFuel – resource to assess student loan repayment options
• Managing Anxiety: Coronavirus Fears & Concerns Webinar
• COVID-19 Community Resources
• Financial Resources for Health Emergencies
• US PTO Policy Update

For additional support, reach out to a member of our benefits team:

• U.S. Associates: Email BenefitsSupport@ae.com or by phone at 724-779-5678 (option 6)
• HMSA Associates (Hawaii): Visit www.hmsaenroll.com or contact Customer Service at +1-877-778-4704
• Triple S Associates (Puerto Rico): Email servicioalcliente@ssspr.com or contact Customer Service at 787-774-6060

• Furlough FAQs- Stores & Corporate
• Furlough Letter- Stores & Corporate

• Field Associates: For any additional questions, email a member of your HR Team at FieldHRCommunication@ae.com or call +1-724-779-5200 or +1-844-230-2855 (toll free). To best support you, please be sure to provide your employee ID with your inquiry.
• Corporate Associates: For any additional questions, contact your designated HRBP or email HRQuestion@ae.com.

In the interim, we encourage you to take advantage of temporary employment opportunities.

• AEO Distribution Centers are hiring! Head to aeo.jobs to search for open positions.
• The National Retail Federation has compiled a list of temporary job opportunities to support retail workers impacted by COVID-19. Learn more here.

The NRF is pleased to offer the following free educational opportunities for furloughed retail workers:

• The National Retail Federation (NRF) has partnered with Codeacademy to offer 60 days of Codeacademy Pro free to all furloughed retail workers. This online learning platform teaches in-demand technical skills like web development (CSS and HTML coding), mobile development and data science skills (SQL).

• Temporary Layoff FAQs- Stores & Corporate
• Employment Insurance Information
• Canada Emergency Response Benefit (CERB) Information
• Temporary Layoff Letter- Stores & Corporate (Note: individual letters may differ by province)

• Benefits Directory

For additional support, reach out to a member of our benefits team:

•  Email CanadaBenefitsSupport@ae.com or by phone at 289-562-8077

• Temporary Layoff FAQs- Stores & Corporate
• Employment Insurance Information
• Temporary Layoff Letter- Stores & Corporate

• Field Associates: For any additional questions, email a member of your HR Team at FieldHRCommunication@ae.com or call at +1-289-562-7900 or +1-844-230-2855 (toll free). To best support you, please be sure to provide your employee ID with your inquiry.
• Corporate Associates: For any additional questions, contact your designated HRBP or email HRQuestion@ae.com.

• Formato Solicitud de Reclamación GMM
• Informe Medico
• INSTP Cobertura Padecimiento por COVID-19
• Instrucciones para el Formato de Beneficiarios para Seguro de Vida
• Aplicación para el IMSS
• Apoyo Emotional Te Queremos Ayudar
• Formato de Beneficiarios del Seguro Vida
• Presentación de Gympass W
• Instrucciones para Acceso a GympassW